Customers require the comfort of knowing their maintenance
requirements are handled by a company who fully understand
these requirements, have the correct geographic footprint, can respond consistently under the SLA timescales,
are efficient when on the job and the field operation is fully backed up by head office support.
Caip fulfil all of these requirements.
Maintenance is centrally controlled, ensuring the most effective action. Out of hours service is via our call centre and onto on-call field engineers.
Our experienced teams are conversant with the diverse and problematic issues that arise on such call outs.
Our wide geographic presence ensures a rapid and responsive reaction to our customers' needs and requirements.
Our teams carry stocks of equipment and materials to deal with many maintenance requirements.
A broad spread of training within the teams ensures all situations can be dealt with quickly and efficiently.
Testing equipment is carried by all teams to diagnose faults. Laptops equipped with data cards allow remote diagnostics and information to be sent directly from site, resulting in all persons being kept in the information loop leading to a quicker resolution.
Planned and preventative maintenance schedules are agreed with customers to cover legislative responsibilities for PAT testing, Fire Alarm tests, Air Handling /
Cooling systems and periodic electrical inspection.