| Customers require the comfort of knowing
their maintenance requirements are handled by a company who
fully understand these requirements, have the correct geographic
footprint, can respond consistently under the SLA timescales,
are efficient when on the job and the field operation is fully
backed up by head office support. CAIP fulfil all of their
requirements. |
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| Maintenance is centrally controlled,
ensuring the most effective action. Out of hours service is via
our call centre and onto on-call field engineers. |
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| Our experienced teams are conversant with
the diverse and problematic issues that arise on such call outs.
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| Our wide geographic presence ensures a
rapid and responsive reaction to our customers' needs and
requirements. |
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| Our teams carry stocks of equipment and materials to deal with
many maintenance requirements. |
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A broad spread of training within the teams ensures all
situations can be dealt with quickly and efficiently. |
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| Testing equipment is carried by all teams
to diagnose faults. Laptops equipped with data cards allow
remote diagnostics and information to be sent directly from
site, resulting in all persons being kept in the information
loop leading to a quicker resolution. |
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| Planned and preventative maintenance
schedules are agreed with customers to cover legislative
responsibilities for PAT testing, Fire Alarm tests, Air Handling
/ cooling systems and periodic electrical inspection. |
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